At Artisanelm.com, we don’t just stand behind our products & merchandise. We also do our best to provide a safe and convenient online shopping experience. If you prefer to make your purchase via telephone, just send us a text at 646-389-7242. Our sales advisors are standing by and will be happy to help you place Artisanelm.com order right over the phone.
Secure Shopping Guarantee
We use encryption to transmit your credit card data to our credit card processor. This ensures that your data cannot be intercepted and read during transmission. Once your transaction is complete, we do not store your credit card information, ensuring that your credit card number cannot be obtained from Artisanelm. Our Secure Shopping Guarantee means that you’ll never have to pay any money related to unauthorized charges to your credit card account if those charges resulted from a transaction at Artisanelm.com.
If you’re ever a victim of credit card fraud, the Fair Credit Act specifies that your credit card company can hold you liable for no more than $50 in fraudulent charges to your account. With the Secure Shopping Guarantee, you’ll be reimbursed for any amount up to $50 billed to you by your credit card company for unauthorized charges to your account if those charges resulted from an order you placed on our secure server. If unauthorized use of your credit or debit card does occur, you must notify your credit card company in accordance with the procedures outlined in your credit card agreement.
CVV (credit card security code)
In an effort to make your shopping experience as secure as possible, we require you to enter your credit card’s 3- or 4-digit security code (CVV). Since this code can be found only on the card itself, providing it helps to prevent credit card fraud. For Discover, MasterCard and Visa, the CVV is a 3-digit number located on the back of the credit card. For American Express, the CVV is a 4-digit number located on the front of the credit card.
Safety of Your Information
Protecting the safety of your credit card and personal information is important to us.
We use Secure Sockets Layer (SSL) encryption technology to protect the security of your credit card and personal information as they are transmitted to us.
SSL is the gold standard in Internet encryption technology. It is a highly sophisticated method of scrambling data as it travels from your computer directly to our credit card processor’s servers.
To make sure you are accessing our secure server before you submit personal financial information, look at the lower right-hand corner of your browser or in the address bar. If you see an unbroken key or a closed lock icon (depending on your browser), then SSL is active. To double-check for security, look at the URL or web address line of your browser. If you’ve accessed a secure server, the first characters of the address in that line should change from “http” to “https”.
Some browser versions and some firewalls don’t permit communication through secure servers like the ones we use to process orders at Artisanelm.com. If for any reason you cannot access the secure server, please feel free to place your order by sending us a text at 646-389-7242. Our sales advisors will be happy to assist you.