Items are monitored every step of the way. Navigate to My Orders and check its tracking information. We’ll keep you in the loop and send you a confirmation email with all the tracking information as soon as the item has shipped!

Please note that estimated delivery dates vary depending on whether it is a small item or a large item:

Small Items

  • The estimated delivery date indicates when the item will arrive at your home.
  • Use your order tracking # to track your package on FedEx or UPS depending on the shipping carrier used to ship your order.

Large Items

  • The estimated arrival date shows when the item will get to your local area.
  • A local Delivery Agent will then contact you to set up an exact delivery date and time window.
  • On your scheduled delivery date, our local delivery partner will call you 30 minutes prior to arrival to make sure you are home.

Visit our Shipping Information article for more details on item sizes, delivery dates, and shipping methods.

If you need further assistance, please contact us via email at hi@artisianelm.com.